{"id":119,"date":"2021-03-11T10:13:42","date_gmt":"2021-03-11T09:13:42","guid":{"rendered":"https:\/\/bisque-wasp-399565.hostingersite.com\/?page_id=119"},"modified":"2025-11-01T00:05:45","modified_gmt":"2025-11-01T00:05:45","slug":"preguntas-mas-frecuentes-2","status":"publish","type":"page","link":"https:\/\/bye-pain.com\/es\/faq","title":{"rendered":"Preguntas m\u00e1s frecuentes"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"119\" class=\"elementor elementor-119\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-54f79a46 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"54f79a46\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f8b734a\" data-id=\"2f8b734a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f88eca elementor-widget elementor-widget-heading\" data-id=\"7f88eca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Preguntas frecuentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5319d817 elementor-widget elementor-widget-text-editor\" data-id=\"5319d817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"feature_divider\" style=\"text-align: left;\"><strong>Bye Pain\u2122 te ofrece art\u00edculos destinados a aliviar tus dolores y molestias.<\/strong><br \/>Nuestra empresa se especializa en el estudio y dise\u00f1o de productos destinados a reducir diversos dolores como el dolor menstrual o el dolor de espalda.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c7f6e6 uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"7c7f6e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-130' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-8c5be80\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-sort-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h2 class=\"uael-question-8c5be80 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-69fab1d90daba\">\u00bfCu\u00e1nto cuesta el env\u00edo?<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Ofrecemos env\u00edo gratuito a Francia para pedidos superiores a 60 \u20ac. El env\u00edo a otros pa\u00edses depende de su ubicaci\u00f3n.<\/p><p>Simplemente agregue su direcci\u00f3n para ver el precio de env\u00edo para su pa\u00eds.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-eeace84\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-sort-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h2 class=\"uael-question-eeace84 uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-69fab1d90daf2\">\u00bfCu\u00e1nto tiempo se tarda en entregar un pedido?<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>El tiempo de entrega depende de su pa\u00eds de residencia.<\/p><p>De media, desde el momento en que realiza su pedido hasta el momento en que recibe su paquete, los pa\u00edses europeos tardan entre 2 y 3 d\u00edas (enviamos desde Francia).<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-5fa58e3\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-sort-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h2 class=\"uael-question-5fa58e3 uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-69fab1d90db0d\">\u00bfPuedo tener un n\u00famero de seguimiento?<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>S\u00ed, recibir\u00e1 un n\u00famero de seguimiento tan pronto como se env\u00ede su paquete.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-b5bab5c\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-sort-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h2 class=\"uael-question-b5bab5c uael-question-span\" tabindex=\"0\" id=\"uael-faq-4-69fab1d90db26\">\u00bfPor qu\u00e9 no he recibido los datos de confirmaci\u00f3n de mi pedido?<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>La mayor\u00eda de las veces esto se debe a que ingresaste una direcci\u00f3n de correo electr\u00f3nico incorrecta al comprar o registrarte en nuestro sitio.<\/p><p>Por favor, compruebe tambi\u00e9n que nuestros correos electr\u00f3nicos no lleguen a su casilla de SPAM, ya que esto sucede ocasionalmente.<\/p><p>Si cree que ha ingresado una direcci\u00f3n de correo electr\u00f3nico incorrecta, cont\u00e1ctenos y la corregiremos por usted.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-fda1a65\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-sort-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h2 class=\"uael-question-fda1a65 uael-question-span\" tabindex=\"0\" id=\"uael-faq-5-69fab1d90db3d\">Ingres\u00e9 la direcci\u00f3n de entrega incorrecta. \u00bfQu\u00e9 tengo que hacer?<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>No te preocupes, cont\u00e1ctanos inmediatamente y estaremos encantados de cambiarlo por ti.<\/p><p>Simply e-mail your corrected address to contact@bye-pain.com with your order number and we'll make the changes.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-dbbe971\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-sort-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h2 class=\"uael-question-dbbe971 uael-question-span\" tabindex=\"0\" id=\"uael-faq-6-69fab1d90db56\">\u00bfC\u00f3mo puedo devolver mi art\u00edculo?<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Se aceptan devoluciones hasta 30 d\u00edas despu\u00e9s de la recepci\u00f3n de su pedido. Todos los productos devueltos deben estar en perfecto estado de funcionamiento y completos.<\/p><p>Usted es responsable de los costos de env\u00edo de devoluci\u00f3n, ya que le ofrecemos env\u00edo gratuito cuando realiz\u00f3 su pedido.<\/p><p>Simply contact us at contact@bye-pain.com and we'll give you the return address.<\/p><p>Una vez recibido, se le reembolsar\u00e1 el importe total mediante el m\u00e9todo de pago utilizado en el momento de la compra.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-36d8219\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-sort-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h2 class=\"uael-question-36d8219 uael-question-span\" tabindex=\"0\" id=\"uael-faq-7-69fab1d90db6c\">Mi paquete muestra entrega realizada pero no he recibido nada.<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Esto es muy raro, pero puede suceder que el servicio postal de tu pa\u00eds haya cometido un error.<\/p><p>In this case, please contact us by e-mail at contact@bye-pain.com with your order number and full address so that we can check with the carrier concerned.<\/p><p>Por favor, facil\u00edtenos tambi\u00e9n este certificado debidamente cumplimentado.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-5fac98a\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-sort-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h2 class=\"uael-question-5fac98a uael-question-span\" tabindex=\"0\" id=\"uael-faq-8-69fab1d90db82\">\u00bfQu\u00e9 debo hacer si recibo un art\u00edculo da\u00f1ado?<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>If you have received a damaged item, send us an e-mail to contact@bye-pain.com , and you will be given the choice of a refund or exchange.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-1b3ef10\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-sort-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h2 class=\"uael-question-1b3ef10 uael-question-span\" tabindex=\"0\" id=\"uael-faq-9-69fab1d90db99\">No he recibido confirmaci\u00f3n de pedido.<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>A veces los correos electr\u00f3nicos pueden terminar en la carpeta SPAM, as\u00ed que verifique primero para asegurarse de que no est\u00e9n all\u00ed.<\/p><p>Los clientes tambi\u00e9n pueden escribir mal su direcci\u00f3n de correo electr\u00f3nico al momento de la compra.<\/p><p>In any case, contact us at contact@bye-pain.com so that we can put things right together.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-792ff4d\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-sort-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h2 class=\"uael-question-792ff4d uael-question-span\" tabindex=\"0\" id=\"uael-faq-10-69fab1d90dbb2\">\u00bfC\u00f3mo puedo comunicarme con ustedes?<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Es f\u00e1cil ponerse en contacto con nosotros, simplemente acceda a nuestra secci\u00f3n de contacto.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f20c1da elementor-widget elementor-widget-text-editor\" data-id=\"f20c1da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"feature_divider\" style=\"text-align: left;\">Gracias por tu confianza<br \/>Equipo de Bye Pain\u2122<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Bye Pain\u2122 offers you items aimed at relieving your aches and pains.Our company specializes in the study and design of products aimed at reducing various pains such as menstrual pain or back pain. How much does shipping cost? We offer free shipping to France for orders over \u20ac60. Shipping to other countries [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":139,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"Got a question about our products? This FAQ will answer most of them. 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